The Final Word

A Personal View

Amsterdam Airport Schiphol, like many other European airports, is facing another busy summer. Flying is more popular than ever thanks to a better economy and relatively low fares.

Meanwhile, we have to make sure there is a smooth process in place for all those passengers. As an airport, you cannot do this alone; you have to depend on many stakeholders like border control, customs, airlines, security and handling companies. In fact, managing an airport can feel rather like conducting an orchestra; everybody has to play in tune. What makes it more complicated is that those stakeholders can sometimes have different objectives; private companies want or need to make money and provide good customer service while public organisations have to inspect, check and sometimes stop passengers.

We pride ourselves on our excellent public/private cooperation; we have even formalised the relationship! There is a platform, which is dually chaired by the National Coordinator for Counterterrorism and Security and the CEO of Schiphol Group. This is essential for a co-operation such as ours and ensures commitment from the highest level.

It was not always like this. Like so many innovations in the industry, creating this platform was the result of a major incident at Schiphol Airport: a diamond robbery which took place airside in 2005, and the subsequent public enquiry. One of the conclusions was that the airport had hundreds of cameras, which were not allowed to be utilised by the government, even though many government agencies were working at or around the airport. Only by court order were images distributed to the appropriate authorities. The government therefore decided to set up a fund to expand camera use and make cameras available to public parties, with the condition that the private entities involved would contribute an equal share into the fund. Thus, the first official public/private cooperation at Schiphol Airport was born.

Now, since the official start in 2006, we have a Steering Committee – the ‘engine’ of the platform – which is co-chaired by our COO and the security director of the appropriate authority. The committee has eight working groups incorporated into it: the airport AVSEC committee, the border control committee, cargo security & customs control, criminality & public safety, and even cyber security.

We have also incorporated our National Aviation Security Committee and the Schiphol Aviation Security committee, required by ICAO Annex 17, into the platform structure.

Of course, there are terms of reference drawn up, but more important is the agreement that the daily needs of (aviation) operations inform conversations and decisions made by the platform. Every party in the platform still has its own responsibilities, but there has been a definite shift in culture over the years towards a more open and co-operative method of working. The different parties now help each other in difficult times, without attributing blame to one another in the press and, most importantly, encourage each other to do better or more.

…managing an airport can feel rather like conducting an orchestra; everybody has to play in tune…

A good example is the cooperation between customs and border police: when there was a lack of staff to check passports, customs employees were trained to do this work and helped out last summer. Also getting our new CT equipment to work was the result of effective cooperation.

…different parties now help each other in difficult times, without attributing blame to one another in the press and, most importantly, encourage each other to do better…

Of course, we in the Netherlands have a big advantage: one large hub airport and short travel distances between the airport and our government capital makes meeting each other much easier than in other, larger countries. But everyone has a form of public/private cooperation at his or her airport or even harbour. Embrace it. Make it more intensive –because nowadays not working together is not an option. Besides that, it can be fun and can provide energy, encouragement and support to everyone involved.

So let us cooperate – everywhere with everyone; there is no alternative!

Industry News

Icelandair Appoints STG Aerospace to Develop Innovative Wi-Fi Signage

In response to a request from its long-standing client Icelandair, STG Aerospace has designed, developed and patented a powerful and simple saf-Tsign® product, introduced to upgrade dated passenger service units (PSU), complete with a switchable Wi-Fi sign.

Through a powerful combination of photoluminescent and LED technology, the new PSU lens removes the need to backlight signs by illuminating them with blue glowing photoluminescence, ensuring they are always visible even in low light and dark conditions.

Sigurður Ingi Ljótsson, Industrial Designer at Icelandair, said: “Our long-standing relationship with STG Aerospace made them a first choice for this PSU upgrade project. By changing the switched no-smoking symbol for a Wi-Fi available one, we can let passengers know in the day or night that Wi-Fi connectivity is available on our planes.”

In addition to the practical and aesthetic benefits, the newly patented PSU lens is a lighter, simpler, retrofit solution that can be customised to provide effective on-brand messaging to all passengers on-board.

Industry News

Qognify Situator at Heart of Gatwick Airport’s Integrated Security Project

As key national infrastructure and a major transport hub, Gatwick Airport takes the challenge of maintaining the safety and security of its passengers, visitors and employees seriously. To this end, it initiated the Gatwick Airport Integrated Security Project, which combines people and process change with powerful technology enablement and a standardised set of operational procedures and ways of working. The project brings together the airport security and operations teams, Sussex Police, Border Force and many other interested parties.

The aim of the project was to use all available security elements to deliver a fully automated and rapid response solution.

Qognify’s Situator is the technology enabler at the heart of the project. It provides a consolidated view and full management of any situation or emergency. The additional integration of Qognify’s Suspect Search real-time video analytics proprietary software means Gatwick Airport is now able to rapidly identify and pinpoint a suspected criminal/terrorist or find a lost person in real time.

Robin Lomax, IT Project Manager, CCTV Refresh Project Gatwick Airport explains: “The power of the CCTV solution is that it gives Gatwick Airport superior situational awareness and allows us to command, adapt and respond to any security event, before, during and after it occurs. It enables a quicker speed of response, a more appropriate size of response and it allows us to play back and learn lessons from the incident after the fact.”

Industry News

Analogic and Stratovan Partner to Enable Enhanced Threat Detection

Analogic Corporation, a medical imaging and aviation security technology provider, and Stratovan Corporation, a software house and developer of next-generation interactive visual analysis software for 3D imaging, announced a partnership to develop next-generation threat detection software for aviation security.

The collaboration will support threat detection algorithms developed by Stratovan to enhance the capabilities of Analogic’s airport checkpoint CT solution, ConneCT™. This represents a significant step toward the interoperability of ConneCT with innovative third-party threat detection systems, enabling a new heightened level of aviation security.

Computed tomography (CT) technology is the recognised next-generation of airport checkpoint security. Analogic’s ConneCT was engineered to enable interoperability of threat detection and network software, critical elements that maximise the capabilities and lifecycle of CT technology.

Industry News

Argentina Launches Biometric Border Control in Buenos Aires

A new border control experience designed by Vision-Box is now automating and streamlining the clearance and border passage of Argentinian citizens entering the country via Argentina’s largest airport. The system is on track to be expanded to departures and third-country citizens.

The new automated border control (ABC) solution based on biometric technology has been clearing passengers entering Argentina through the Buenos Aires Ezeiza International Airport since 23 April, when brand new eGates were inaugurated by the Minister of Transportation and Interior and opened to the public. The objective of the solution is to enhance the experience of passengers. At the same time, it facilitates border-crossing operations by accurately identifying individuals and supporting oversight by the Department of Immigration and Border Protection.

The new ABC eGates at the Ezeiza arrivals terminal are available to passengers possessing an Argentinian passport and who are 18 years of age or older. In just a few seconds they can now self-process though the eGates unattended, following a highly intuitive, user-centric process.

Behind a swift, stress-free passenger experience, a robust passenger orchestration software suite, under supervision of authorities, compares and verifies the information embedded in the passengers’ passports with a live facial and fingerprint capture and match. Additionally, extensive and accurate background checks are automatically conducted against INTERPOL, no-fly lists, and internal security lists to make certain that only authorised and lawful individuals are allowed to enter or exit the country. The networked protocol that identifies and matches people, places, and times where border crossings occur follow highly rigorous privacy and safety standards.

Industry News

Siemens to Supply Baggage Handling System for Bangkok’s Suvarnabhumi

Siemens Postal, Parcel & Airport Logistics is to supply a tray-based baggage handling system and powerful software for the new satellite terminal at Bangkok’s Suvarnabhumi international airport. The innovative tray technology from Siemens will allow the much-needed expansion of capacities. With a top speed of ten metres per second, the system in Bangkok will achieve a peak throughput of 10,800 pieces of baggage per hour.

For the project, Siemens is working as technology leader with Thai infrastructure company Loxley, who integrates the system together with further partners.

The new VarioTrays provide fast and secure transportation and sorting of baggage. The intelligent construction of the solution ensures energy efficiency, which is exemplary in the whole airport industry. The conveyor belts run over rollers to prevent dynamic friction between the belts and conveyors, and the considerably reduced weight of the new trays helps to lower energy costs even further.

For bulky baggage such as surfboards, Siemens supplies special out-of-gauge trays.

These extra-large trays run on the same conveyor lines as the standard baggage and are transported and sorted just as efficiently.

The satellite terminal’s baggage handling system is linked to the main building via a tunnel. Over this 950-metre route, the system reaches its peak throughput of ten metres per second.

Industry News

Delta’s Vehicle Access Control Equipment Protects Commonwealth Games in Australia

Delta Scientific, a manufacturer of counter-terrorist vehicle control systems, announced that Delta’s MP5000 portable barrier systems were selected to protect people attending the 2018 Commonwealth Games.

The Commonwealth Games, held 4-15 April on the Gold Coast, Queensland, Australia, included 4,400 athletes from 70 Commonwealth nations throughout the world, competing in 19 championship sports. Organisers required a vehicle access system that could be rapidly deployed and would create secure vehicle checkpoints that carried crash certification.

Security focus had begun years prior to the games. The focus went beyond hostile vehicle mitigation (HVM) measures to include various other identified security risks. Perimeter security measures were aligned with the recently implemented Australia and New Zealand Counter Terrorism Committee (ANZCTC) strategy for the protection of places of mass gatherings. A core element of this strategy was the effective and practical implementation of HVM measures at key locations.

Delta’s MP5000 portable barricades can be installed in 15 minutes or less to protect streets, entrances or wide expanses such as access to pedestrian areas. They protect people and critical infrastructures at public events and places of mass gathering, such as the Commonwealth Games. These mobile deployable vehicle crash barriers carry a recognised K8 rating (M40 ASTM rating). They lower to let vehicles through but, when raised, they will stop a 6800 kg vehicle traveling 64 km/h. At the games, stand-alone battery operated hydraulic systems with supplementary solar power charging and remote-control operation activated the barriers and allowed a high rate of vehicle throughput in meeting specific operational requirements.

Industry News

U.S. Customs and Border Protection Awards Contract to Unisys

U.S. Customs and Border Protection (CBP), part of the Department of Homeland Security (DHS), selected Unisys to develop, operate and manage systems used for risk assessments of people and cargo entering the U.S. by the agency’s Targeting and Analysis Systems Program Directorate (TASPD).

The Unisys solution quickly deploys new capabilities like big data analytics, cloud and biometrics to help CBP officers and agents automatically identify which shipments or travellers present a low risk appropriate for ‘low touch’ automated clearance, and those that present a higher risk requiring additional investigation or inspection. This process allows CBP to avoid clearance delays by focusing resources on inspecting and analysing high-risk travellers and cargo.

Industry News

Measures to Tackle the Misuse of Lasers Gain Royal Assent in UK

New laws introducing tough penalties for people who target aircraft, road vehicles and boats with lasers have received Royal Assent in the UK. The Laser Misuse (Vehicles) Act will also make it an offence to point a laser at air traffic controllers.

Under the new law, it is a crime to shine or direct a laser beam that dazzles or distracts, or is likely to dazzle or distract, air traffic controllers, pilots, captains of boats and drivers of road vehicles.

As well as widening the list to include air traffic facilities, offenders face much tougher penalties of up to five years in prison, an unlimited fine or both.

The police have also been given extra powers to catch those who misuse lasers and prosecution has been made easier by removing the need to prove there was an intention to endanger a vehicle.

Aviation Minister, Baroness Sugg said, “We are taking action to provide greater protection against irresponsible laser use. Lasers can have very serious, potentially fatal consequences and offenders should face tough penalties for endangering the lives of others. We also hope that these new measures will act as a deterrent against the misuse of lasers.”

Lasers have become a growing concern, particularly near airports where they can dazzle and distract both pilots and air traffic controllers. In 2017, UK airports reported 989 laser incidents to the Civil Aviation Authority. The most affected airport was Heathrow with 107 incidents, followed by Gatwick (70), Manchester (63) and Birmingham (59).

By removing the need for police officers to establish proof of intention to endanger a vehicle, aircraft, vessel, or air traffic control, the new law makes prosecutions easier and much more swiftly.

The legislation makes it a punishable offence if the act of shining or directly a laser beam is done deliberately or without reasonable precautions being taken to avoid doing so.

Industry News

Nicaragua Becomes Latest Partner in ICE’s eTD System

Representatives of ICE and the government of Nicaragua recently signed a memorandum of understanding (MOU), which establishes the Nicaraguan government as a participating partner in ICE/ERO’s electronic Travel Document (eTD) system.

Determining citizenship and obtaining travel documents for detained individuals is often a cumbersome process, which slows the deportation of foreign nationals held in ICE/ERO custody. The eTD system streamlines the process with participating countries by electronically providing biographic and biometric information used to determine citizenship and/or nationality for individuals. The system also allows consular officials to review and edit electronic travel documents, which can be signed using a signature pad. Documents can be printed locally by ICE/ERO personnel at detention facilities or field offices.

Foreign governments participating in the eTD system are asked to confirm the citizenship of aliens suspected to be their nationals through interviews and the review of records and documents. They are also expected to issue travel documents in a timely manner and accept the physical return of their nationals.