Amadeus announced the extension of the collaboration between the Australian Department of Home Affairs and Vision-Box Australia, an Amadeus company. The new, multi-year agreement sees the delivery of continued support for the Departure SmartGates program across ten of Australia’s international airports, safeguarding the service levels of an operational capability that is mission-critical to the Australian Border Force.
This extension reflects the Department’s commitment to continue leveraging advanced biometric self-service and Smart Gate technologies to support smooth border operations and facilitate secure and efficient international travel.
As part of the agreement, a mid-life refresh of the Departure SmartGates infrastructure will be undertaken, extending the useful life of existing assets and ensuring the system is underpinned by contemporary technology and platforms.
A key component of this refresh is the deployment of Amadeus Visiontec Facial Recognition technology, which will enable the Departure SmartGates to benefit from the most current versions of facial recognition algorithms. This advanced solution is designed to stay up to date with the changes in biometric matching, contributing to a more efficient and secure traveler identification process.
Amadeus, through its fully owned subsidiary Vision-Box Australia, has been the provider of Departure SmartGates technology to the Department of Home Affairs since the inception of the program in 2015, supporting the Australian Border Force on its journey to modernize its border control systems.